Returns & Exchanges
At Eye on Design, we want you to be completely satisfied with your home decor and furniture selections. If a piece doesn't perfectly fit your space, you can return eligible items within 30 days of delivery for a full refund.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Pack with Care
Securely pack the items in their original packaging, ensuring all hardware, assembly instructions, and protective materials are included to prevent damage.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, covering any previous shipping marks.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5 to 7 business days.
